CRO Commerce 2023: Conversational Commerce: the next era of AI and digitalization

Upoznajte Ivicu Prlića, speakera na našoj CRO Commerce konferenciji koja se održava 29.9.2023. na Ekonomskom fakultetu Zagreb.

Tko je Ivica Prlić?

Ivica Prlić je Infobipov Country Manager za Adriatics regiju gdje vodi tim zadužen za prodaju Infobipovih CPaaS, CCaaS i SaaS rješenja. U prodaji je cijelu karijeru, prvo kao osoba u direktnom kontaktu sa korisnicima, a kasnije na rukovodećim fukcijama zadužen za vođenje prodajnog tima. Uz posao završio je executive MBA program na Cotrugliju u Zagrebu. Uz posao balansira obiteljski život, bavljenje sportom I putovanja.

O čemu će pričati na CRO Commerce 2023?

Conversational Commerce represents the next era of AI and digitalization, revolutionizing the way businesses interact with customers. It leverages advanced natural language processing and AI technologies to enable seamless, personalized, and real-time conversations between businesses and consumers across various digital platforms. Through chatbots, virtual assistants, and voice interfaces, Conversational Commerce enhances customer engagement, provides instant support, and facilitates frictionless transactions, creating a more convenient and delightful shopping experience. As a pivotal driver of the e-commerce landscape, it empowers businesses to understand customer preferences better, anticipate their needs, and build stronger, long-lasting relationships, ultimately leading to increased sales and customer loyalty.

Peta konferencija u organizaciji trgovaca

29.9.2023.

Ekonomski fakultet Zagreb

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